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Privacy Policy

Last updated: 30 July 2026

Introduction

This Privacy Policy governs the collection, use, and processing of personal data of users of La Perle Bleue's website, https://laperlebleue.be, operated by SCS Balikci.

Company Contact Information

Legal name of the company: SCS Balikci
Registered address: Rue E. Vandervelde 68A, 6042, Lodelinsart, BE
VAT number: BE0479093094
Contact email: [email protected]
Phone: +320489 28 07 51

Data Collected

When you use our site, we may collect the following data:

  • Account and profile information (name, email, phone number, etc.)
  • Order data (details of each order placed)
  • Allergy data (if voluntarily disclosed by the customer)
  • Purchase history for the cashback and loyalty program

Consent

We obtain your explicit consent to process your personal data, especially for allergy-related information, which is considered health data under Article 9 of the GDPR.

Use of Cookies

Our site uses a cookie consent banner that is displayed on your first visit. Cookies are classified into two categories:

  • Strictly necessary cookies: These cookies are always active and do not require consent. They include session/authentication, cart, and language cookies.
  • Analytics cookies: Used to measure site usage via Google Analytics and Google Tag Manager, these cookies are disabled by default and will only be loaded once you have given your explicit consent.

Data Sharing and Subcontractors

We share your personal data with subcontractors for the following purposes:

  • Stripe: payment processing.
  • Cloudflare R2: file/image storage.
  • Resend: transactional email service (based in the United States).

Data transfers outside of the EU/EEA may occur. We have implemented protective measures such as the EU-U.S. Data Protection Framework and standard contractual clauses.

Data Retention

We retain your personal data as long as necessary to fulfill the purposes for which it was collected. Order records and invoices are kept for approximately 7 years, in accordance with Belgian accounting legislation.

Rights of Data Subjects

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to portability
  • Right to object

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit, APD/GBA) if you believe your rights have been violated.

Notifications via WhatsApp

We offer optional order status notifications via Meta's Business API, only for customers who choose to opt-in and provide a phone number.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will inform you of any significant changes regarding how we process your personal data.